Screenloop supports Zoom as a video conference provider. Once set up and enabled, the users within your organization will be able to seamlessly access recorded interviews that they have access to. The Zoom configuration will be enabled for your whole organization.

This guide assumes that you:

In Settings > Admin > Account Management > Account Settings, click on the Recording tab.

Screenloop requires that cloud recording is enabled for your organization so that you can access the interview recordings. You can lock the option so it is enabled for all users in your organization.

In order to improve the quality of the output we recommend recording the active speaker and enabling the display of participant's names in the recording option.

Screenloop should enable cloud recording automatically for every Zoom meeting. This option is just a safety net. If you do choose to disable it, do make sure you do not lock it off.

The above options will record and store your interviews in Zoom cloud. However, there is a limit on how much your organization is allowed to store. We recommend that you auto-delete cloud recordings after 14 days.

You need to enable the following settings in order to allow Zoom to automatically transcribe the audio of the interviews that are recorded, as well as save the VTT file as a closed caption:

In Settings > Admin > Account Management > Account Settings, click on the Meeting tab.

In order to ensure a better interview experience, allow the host to approve every candidate and other interviewers. If for any reason, the host is late to the interview, other attendees will be in a waiting room.

Please navigate to the waiting room options:

In order to perform these steps you need to have site administrator permissions.

You will be further prompted to authorize Screenloop on accessing the meetings, recordings and further information that is invaluable for reporting.

Upon successful configuration, you'll see the following result:

If something goes wrong, as shown below, do reach out to Screenloop's support.

I properly enabled cloud recording, but no recording is being stored in Zoom.

Please make sure that auto-enabled cloud recordings are not locked off.

How to uninstall Screenloop App from Zoom.

In case you want to uninstall Screenloop, you'll need Zoom administration privileges. Start by logging into your Zoom account, and then going to the Zoom App Marketplace. There, you'll need to go to Manage > Installed Apps, click on the Screenloop App, and finally click uninstall.

What Zoom actions does Screenloop take on your behalf?

In order to function properly, Screenloop performs the following actions: