The Team Leaderboard tab in Candidate Pulse Analytics allows you to see how your hiring team is performing from a candidate experience perspective. It helps identify coaching opportunities, highlight high-performing team members, and ensure consistency across the hiring process.
Admin users: Can view Pulse data for all hiring team members across the organisation.
Basic users: Can view Pulse data only for team members associated with their interviews or roles.
Finding the Team Leaderboard
Navigate to Analytics → Candidate Pulse.
Click the Team Leaderboard tab.
This tab complements CNPS Explainability and Sentiment Analysis by focusing on individual and team performance, rather than jobs or departments.
What the Team Leaderboard Shows
The Team Leaderboard provides a ranked view of hiring team members based on candidate feedback:
Roles analysed: Hiring Managers and Recruiters
Metrics included: CNPS scores, AVG score, Sentiment analysis
Visualisation: Ranked leaderboard format with sortable columns
This allows you to quickly identify team members driving positive or negative candidate experiences.
Using the Team Leaderboard Effectively
Identify coaching opportunities:
Spot team members with lower CNPS or higher detractor percentages.
Provide targeted feedback or training to improve their candidate interactions.
Celebrate high performers:
Recognise team members consistently delivering positive candidate experiences.
Share best practices across the team to encourage consistency.
Monitor improvements over time:
Track CNPS and feedback trends for each team member weekly, monthly, or quarterly.
Measure the impact of training or process changes on individual performance.
Cross-reference with other Pulse tabs:
Combine insights from CNPS Explainability and Sentiment Analysis to understand why team members receive high or low scores.