Reference Checks
On the Candidate's Page you can request a Reference check for a candidate (see Reference Checks) tab. References will be sent to 2x Managers and 1x Peer of the candidate. If you'd like to edit this (to 2x Peers, 1x Manager, or similar) please message your Customer Success Manager.
Click Request Reference Check on the top right of the Screen.
You will then be asked if you are sure you want to send a Reference check to the candidate. Hit Yes, and the reference check request will go to the candidate.
This is what the candidate receives in their inbox:
The candidate will fill in the details of their referees, who will then receive the reference checks. Simple as that!
You will be notified by email when the reference checks are complete.
To view the Reference check report within the ATS, go to the References tab on the candidate page, and you will see the report.
If you'd like to automate reference checks so that every candidate at the Offer Stage receives a reference check request (without you having to request it via the candidate's page), message support@screenloop.com and the team can set this up for you.
5. Background Checks
Note: Screenloop's background checks are ISO and SOC 2 Type 2 and SOC 3 certified.
If you don't yet have background checks set up, message support@screenloop.com who can turn this on for you.
When on the candidate's page, select the 'Background Checks' tab. See below:
Pressing the 'Request Background check' button will bring up a form that should be filled according to the candidate's information and the desired background check(s), as well as the respective country for which it is being requested. Here are the checks that can be requested (which vary according to the chosen country):
Softcheck
Identity Verification
Enhanced Identity Verification
Criminal record check
Enhanced Criminal Record Check
Education Verification
Employment Verification
Right to Work (coming in the next few weeks)
After placing one or multiple background checks, the status will remain in 'Pending' until it is completed by the candidate and validated. Once completed, the status will change to 'Returned' and the report can be downloaded.
A completion notification is sent via email and Slack to let recruiters and admins know that the report is now available to be downloaded.
Note that each Background Check has an associated price that will be invoiced by Screenloop in the next billing cycle.