Organisation Settings allow Admins to manage users, authentication, integrations, data privacy, and recording controls across the company.
Locations and Departments
Go to Organisation Settings and select Locations/Departments:
Locations
Adding a new location
Go to Settings → Organisation → Locations.
Click Add Location (top right).
Enter a Location Name (this appears on job posts, e.g. London or Remote).
Select a location from the dropdown by typing the most relevant option.
For remote roles, we recommend selecting your HQ location.
Save your changes.
Avoid duplicate or overlapping locations to keep your data clean.
Edit or Delete Locations
Edit: Click the pencil icon next to the location.
Delete: Contact the support bot to have the location removed.
Departments
Adding a new department
Go to Settings → Organisation →Departments.
Click Add (top right).
Enter the department name.
Save your changes.
Avoid duplicate or overlapping departments to ensure accurate reporting.
Edit or Delete Departments
Edit: Click the three dots next to the department.
Delete: Contact the support bot to have the department removed.
Brand Identity
Company Logo
Upload your company logo to include it in your emails, job posts, surveys, and on the careers page.
Email Domain
Enable Custom Domain
Navigate to Settings > Organisation > Brand Identity on the left panel.
Click the Disabled toggle to turn it Enabled.
Click Edit under Domain Settings and fill out the form:
Name: The sender name for emails (e.g., Support Screenloop)
Email Alias: The username used to send emails (e.g., support)
Email Domain: Your company domain (e.g., screenloop-test.com)
Click Save to confirm.
Generate DNS Records
Click Generate Value to reveal the DKIM and Return-Path records.
These values are inactive by default and require a DNS administrator to add them to your company’s host or DNS provider.
Add DNS Records
Add the generated DKIM and Return-Path records to your DNS host. Instructions are available for common providers such as:
Google Domains, Cloudflare, GoDaddy, Namecheap, AWS Route 53, Bluehost, DigitalOcean, and others.
Validate DNS Records
Once added, validation may take up to 48 hours.
When both values show Active, your custom domain is fully integrated. Emails will now be sent using your own domain.
Changing Domains
If you need to change your domain, generate new DNS records and update them with your host.
Validation will restart for the new records.
Job Requisitions help teams manage and approve job openings by requiring key information and sign-off before a job is created. Click on the 'Requisitions' title above to go through the process of setting up and managing job requisitions.