Organisation Settings allow Admins to manage users, authentication, integrations, data privacy, and recording controls across the company.
Users
Admins can invite and manage users within Screenloop.
Add a New User
Go to Settings → Account → Users
Click Add User (top right)
Complete all required fields
Select the appropriate Role based on required permissions
For full details on permissions, see User Roles & Permissions
Click Invite
The invited user will receive an email invitation.
📌 Reminder: Users must accept the email invitation before they can access Screenloop. Encourage them to follow the Onboarding for Basic Users guide to ensure integrations are correctly set up.
User Status Definitions
Invited – Invitation sent but not yet accepted
Active – User has accepted and can log in
Inactive – User access has been removed
Clearly defined roles and statuses help maintain data security while ensuring the right people have access to the right information.
Authentication
Enable secure login methods for your organisation.
Under Settings → Account → Authentication, click Setup for:
Google Sign-In
SAML2 Identity Provider
Supported providers include:
Follow the relevant setup documentation for your provider.
Enabling SSO improves security and reduces password-related support issues.
Existing users will automatically authenticate through the configured method — no new account or additional action required.
⚠️ Important: Ensure your identity provider is fully configured before enforcing SSO across the organisation to prevent login disruption.
Integrations
Connect Screenloop to your wider hiring and HR tech stack.
Applicant Tracking Systems (ATS)
For TA teams using Screenloop as a point solution alongside their ATS.
Skip if not applicable.
Human Resources Information Systems (HRIS)
Set this up if you want to export hired candidates to your HRIS.
Supported integrations:
Video Communication Systems (VCS)
Connect:
This enables Screenloop to automatically pull interview recordings and data.
Automating interview capture ensures complete records without manual uploads.
Slack
Connect Slack to receive notifications directly in your chosen Slack channels.
Background Check Systems
Background checks are available on a pay-per-check basis.
To enable background checks, contact Screenloop Support.
Each requested check is billed in the next billing cycle.
Data Privacy
Under Settings → Account → Data Privacy, manage compliance and candidate data controls.
Candidate Consent
Customize the consent message displayed on application forms.
Anonymised Candidate Screening
Toggle on to anonymise candidate information in selected job stages.
This is configured within your job workflow.
Anonymised screening supports fair and unbiased hiring practices.
Data Retention Policy
Define how long candidate data is retained after all applications are rejected.
For full compliance details, see Data Privacy & Security documentation.
Ensure your retention policy aligns with local data protection regulations (e.g., GDPR).
API Key Management
API keys control access to your Screenloop data. Managing them properly ensures your integrations remain secure, stable, and compliant.
Create an API Key
Use clear, descriptive names (e.g., BI Dashboard, HR Sync) so you can easily identify where each key is used.
Steps
Go to Settings → Account → API Keys
Click Generate API Key
Enter a Key Name
Click Generate
Copy the API key
This is the only time the API key will be visible. Store it securely. You will not be able to view it again.
Treat your API key like a password. Never share it publicly or commit it to source control.
Rename an API Key
Renaming helps you maintain clarity without disrupting the integration.
Go to Settings → Account → API Keys
Click the ellipsis (… ) next to the key
Select Edit Key Name
Enter the new name
Click Save
Rename keys when integrations change ownership or purpose.
Revoke an API Key
Revoke keys immediately if they are no longer needed or may be compromised.
Go to Settings → Account → API Keys
Click the ellipsis (… ) next to the key
Select Revoke
Confirm in the modal
Revoking a key immediately disables API access for that integration.
Revoke unused keys to reduce security risk and limit unnecessary access to your data.
Re-enable an API Key
You can re-enable a revoked key to quickly restore access without creating a new integration.
Go to Settings → Account → API Keys
Click the Refresh icon next to the key
Click Re-enable to confirm
Recordings
Under Settings → Account → Recordings, manage interview recording settings.
Auto-Recording & Opt-Out
Click Setup, then choose:
Enable All – Apply recording settings by default for all users
Toggle enabled/disabled per user
Centralised recording controls ensure consistency and compliance across interviews.
Always inform candidates if interviews are being recorded in accordance with local laws and internal policies.